...and swear
May. 7th, 2011 12:13 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
I seem to be in a bit of a pickle laptop wise.
I was warned by AVG that I'd picked up a Trojan so I ran a scan and cleared what I could to the vault. However, I noticed some problems:
1. When opening programs the file associations seem to have stopped working
2. Search engines seem to have been hijacked and take me to "junk" sites
I re-ran the scan and found more Trojan files - I forced these to clear to the vault and re-booted. Now I appear to have deleted "csrss.exe" from the registry and am getting the following error message when I try to connect to anything other than gmail I'm getting the error:
Firefox is configured to use a proxy server that is refusing connections
I would welcome any or all advice
Thanks
Mel
I was warned by AVG that I'd picked up a Trojan so I ran a scan and cleared what I could to the vault. However, I noticed some problems:
1. When opening programs the file associations seem to have stopped working
2. Search engines seem to have been hijacked and take me to "junk" sites
I re-ran the scan and found more Trojan files - I forced these to clear to the vault and re-booted. Now I appear to have deleted "csrss.exe" from the registry and am getting the following error message when I try to connect to anything other than gmail I'm getting the error:
Firefox is configured to use a proxy server that is refusing connections
I would welcome any or all advice
Thanks
Mel
no subject
Date: 2011-05-07 11:29 am (UTC)Then, in the popup window go to the advanced section, and then the network tab. In that tab click on the settings button next to where it says 'Configure how FireFox connects to the internet' and choose 'no proxies' from the popup window and click 'ok'.
That should sort it. Next, change ALL your passwords and keep a close eye on your bank account if you've done any online banking recently.
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Date: 2011-05-07 11:32 am (UTC)Now to tackle the file association glitch
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Date: 2011-05-07 11:35 am (UTC)no subject
Date: 2011-05-07 11:33 am (UTC)no subject
Date: 2011-05-07 07:59 pm (UTC)no subject
Date: 2011-05-07 11:39 am (UTC)If you can get to any other websites, http://housecall.trendmicro.com/uk/ is useful, as is http://www.malwarebytes.org/products/malwarebytes_free.
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Date: 2011-05-07 11:59 am (UTC)no subject
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Date: 2011-05-07 03:53 pm (UTC)no subject
Date: 2011-05-07 04:52 pm (UTC)no subject
Date: 2011-05-07 02:03 pm (UTC)download it onto a usb key on another machine, run it in safe mode with networking. when it wants a reboot go back into normal mode
reinstall is the safest option but an arse if you havent got a back up or even the disks for all your hooky software
no subject
Date: 2011-05-08 01:53 pm (UTC):p Though the hubby usually does the fixin. And to think over 20 years ago I ws a computer wiz. Though I was in Computer Science and Pc's were just coming to the forefront. I worked on MainFrames. I learned programing languages and systems management in college.
Until my Father refused to allow me to continue after two years, Evidently, in 1985 he KNEW there was no future in computers. Yay me. Scholarship, two years of college and a high paying career down the drain.
And as he had full control of my life, I had no choice. I was a much different girl then, under his thumb and not knowing better. Wish I could go back and cut his nuts off. Really.
no subject
Date: 2011-05-20 12:22 am (UTC)I wasn't terribly happy with AVG. Instead, I've been using ZoneAlarm plus Avast(free) plus supplemental/zero-day software ThreatFire for ... gosh, a couple of years now, I guess ... on my machine and my mother's (she's notorious). The only infection either of us has had in that time was something her PC picked up from a game site, when my nephew overrode all the security bells and whistles.